Introduction to the ZenPack and any potentially foreign concepts such as the target that is being monitored or integrated with.


High-level overview of the ZenPack’s features and functionality. Focus on the value proposition. Target audience would be people trying to understand Zenoss’ capabilities, not Zenoss administrators.


Requirements and dependencies that must be satisfied. This section should cover the following at a minimum and where applicable.

  • Minimum required Zenoss version
  • Maximum supported Zenoss version if known
  • ZenPack dependencies (with specific versions if known)
  • Other installation dependencies if known (e.g. operating system packages)
  • Supported versions of the monitoring or integration target


Note any shortcomings that the user might otherwise be left curious about. This section is optional.


The target audience for the entire Usage section is a Zenoss administrator.


Standard installation steps plus any other installation steps or notes specific to this ZenPack.


One or more ad-hoc usage related sections. This (or these) sections will likely contain the bulk of the ZenPack’s custom documentation. The section(s) will not necessarily be called Using.


Standard ZenPack removal steps plus any removal steps or notes specific to this ZenPack. Be especially careful to cover anything that will result in data loss such as removal of device classes and their contained devices.


Document common problems users of the ZenPack may run into such as what happens in the result of authentication failures or other configuration mistakes.


The two examples appendixes below will very commonly be used. Additional reference material can be made available in additional appendixes. The Appendixes section can only be omitted if the ZenPack installs no items as described below, and requires no non-platform daemons as described below.

Appendex A: Installed Items

Detail the items installed by the ZenPack. Items include the following.

  • Device Classes
  • Configuration Properties
  • Modeler Plugins
  • Command Parsers
  • Monitoring Templates
  • Process Classes
  • IP Service Classes
  • Windows Service Classes
  • Event Classes
  • Event Mappings
  • MIBs
  • Reports